Help & Support

We partner with Corso to provide hassle-free solutions to issues during the shipping process outside of our control like lost, stolen, or damaged items. When these things happen, Corso helps you avoid going through the encumbered claims process with the carrier and causing delays in our ability to get a reorder out to you right away. This service also makes a contribution to a verified carbon offset project to make your shipment carbon neutral.

• We partner with Corso to provide Carbon Offsets and Shipping Protection to our customers. If you purchased Shipping Protection with your order and your package was damaged, lost, or stolen, here’s how you request a reorder:
  
  Shipping Protection reorders are made easy at MANNA RETURNS & CLAIMSYou will need your order number and the email address you placed your order with. Your order number can be found on the order confirmation email.. Have your order number ready.contact Corso with any questions you have regarding shipping issues.

For most orders, the package will be left by the mail carrier at the requested delivery address. For international orders, in some cases, the package may be held at a pickup location.

Yes, shipping is included for all orders inside the USA.

Domestic: Orders are shipped the next business day (Monday to Friday). Depending on your location and the timing of your order, delivery typically takes 4–10 days.

International: International shipping is handled by Passport. Delivery times vary by country, so please allow up to 14 days. In rare cases, additional steps like pickup from an authorized facility may be required.

You can track your delivery using the carrier tracking link sent to you via email after your order was confirmed. Alternatively, visit our MANNA RETURNS & CLAIMSportal and enter your email address and order number to check the status.

We work with the most reliable and efficient courier partners, carefully selected based on your specific location to ensure timely and seamless delivery.

To check if we ship to your country, simply select your location at checkout.

Yes, duties and taxes vary depending on the destination country. However, all international shipping costs, including applicable duties, are calculated and included in your cart total at checkout to ensure a smooth delivery process.”

At checkout, you have the option of Visa, Mastercard, AMEX, Discover, Diners Club, ShopPay, Apple Pay, Google Pay, Meta Pay, Bancontact, and iDeal.

Currency exchanges differ from country to country. If you would like to know more about a specific location, simply add the international address to your order and the total price will be displayed at checkout.

You can update your payment details using one of the following options:

1. Update Your Payment Details in Shopify:

If you need to update your payment details for future orders, follow these steps:

• Log In: Access your Shopify account.

• Go to Settings: This option is located in the sidebar on the left.

• Navigate to Billing: Click on the “Billing” section.

• Manage Payment Methods: Under the “Current billing cycle” section, click “Manage.”

• Add or Edit Payment Method: To add a new payment method, click “Add payment method.” To update an existing one, click “Edit” next to the payment method you wish to modify.

• Enter Your Information: Provide the required details for your new payment method.

• Save Changes: Ensure you save the changes to update your payment information.

2. Contact Our Customer Experience Team:

If you’re unable to update your payment information or have questions, our team is here to help. Reach out to us at customerservice@mannavitality.com with your order details. We can assist in cancelling your current order so you can place a new one with the correct payment information.

We’re committed to making the process as seamless as possible!

Yes, for all products except Manna Gold. Simply ensure that you have selected “Most Popular - Delivered every 1 month” when you are adding a product to your cart. This will automatically start your monthly, no lock-in, subscription.

Yes, we want you to be completely satisfied with your purchase. If you’re not, simply visit our MANNA RETURNS & CLAIMSportal and submit a return request by providing your email address and order number. Refunds are available fewer than five sachets have been used. Please note that a $22 restocking fee will be deducted from your refund. Our customer experience teamis always available to ensure a smooth return process for you.

Refunds are available if fewer than five sachets have been used. Submit a return request through our MANNA RETURNS & CLAIMSportal by providing your email address and order number. All instructions will be included in the process. Please note that a $22 restocking fee will be deducted from your refund. Our customer experience teamis always available to ensure a smooth return process for you.

Once your return has been approved, please allow 3-5 business days for the refund to be processed.